At certain times, yes, you can meet a shaman on Animal Jam. Theyare similar to guides and actually talk and chat with you. Therehaven't been any sightings for quite some time. I met Graham themonkey shaman in the Lost Temple of Zios quite a while ago. I foundhim when AJHQ sent a message saying 'Played a game of Trivialately?' which led me to going there and waiting around for awhile. If you'd like to see a picture of Graham visit my blog,Animal Jam Spirit (animaljamspirit.blogspot.com). Click his picturein the right column to go to his post. Hope this helped!
Animal Jam provides customer service by email and also by phone. There are 3 ways to reach Animal Jam across 3 communication modes: phone, web, email. In case you didn't realize there was an alternative, the best phone number for Animal Jam customer support is 888-340-7313.
Animal Jam Panda Rug
~Snowyclaw