Animal Jam Headquarters, also known as AJHQ, is the part of NatGeo that runs Animal Jam. They control everything that happens in the game, including any updates, memberships, codes, etc.
There are many reasons why a Jammer might need to contact them, but not everyone knows how to do it. I’ve noticed some Jammers in the comments mistakenly think my website is AJHQ but I am just a blogger. That’s why I made this post to help send players in the right direction!
Animal Jam is an award-winning online animal game for kids. Play educational animal games in a safe & fun online playground. Can Animal Jam be played on a mobile device? Why does it say that the game is offline? Why is my Jammer Wall not working? What should I do if I am not receiving activation or password reset emails? What should I do if I am having trouble seeing the screen correctly? What should I do if I notice bugs or glitches in Animal Jam? Device Basics. Animal Jam is an award-winning online animal game for kids. Play educational animal games in a safe & fun online playground. Animal Jam is an award-winning online animal game for kids. Play educational animal games in a safe & fun online playground.
Here are the ways that you can contact AJHQ about whatever issues you might have with the game. They get a lot of emails so it may take them a while to get back to you.
AJHQ Email Support
This is the email you should contact if you have any issues/glitches with the game, get scammed, or any other in-game problem. Like I said before, AJHQ can be pretty slow at replying though.
support@animaljam.com
If you have any questions about your membership or billing, there is a different email to contact. They can only discuss billing on your account with a parent or guardian, so they will need to help you with this!
billing@animaljam.com
Animal Jam Headquarters Address – Where is AJHQ located?
A lot of Jammers, including myself, have sometimes wondered where AJHQ is located? Maybe you have some awesome Animal Jam drawings you want to send them or maybe it’s just out of curiosity. For whatever reason you need their address, here it is:
Animal Jam
PO Box 3624
Salt Lake City, UT 84110
Everyone loves receiving letters in the mail so why not send them some fan mail?
AJHQ Phone Number
So if you’ve tried the options listed above and still haven’t gotten the response you’re looking for, the last option would be to try calling them. This is the phone number listed for AJHQ.
888-340-7313
I haven’t tried calling it myself but it’s listed on the company’s official business listing so it should work. They may end up telling you to email instead but hopefully they can help you in some way.
Sometimes you might need help before AJHQ has time to respond. If you’re looking for an answer to a question, it may have already been covered at the Animal Jam Help Center. Here you can find answers to some commonly asked questions about the game.
With a major company like Animal Jam, it’s not always easy getting in contact with the right person. I hope this guide has helped and that you’ll be able to get in contact with whoever you need to at AJHQ!
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Customer Number 888-340-7313 - by the Numbers
888-340-7313
NO
YES
Customer Service
24 hours, 7 days
9:30am
Directs you to email them at support@animaljam.com
59
82
1
1
phone or web or email
93%
93%
586
Sun Mar 22 2020 10:00:00 GMT+0000 (UTC)
Animal Jam Support
Animal Jam's Best Toll-Free/800 Customer Phone Number
This is Animal Jam's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Animal Jam agent. This phone number is Animal Jam's Best Phone Number because 14,466 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-340-7313 include Hacked Account, Update Account Info, Delete Account, Recover Account, Disabled Account and other customer service issues. Rather than trying to call Animal Jam we recommend you tell us what issue you are having and then possibly contact them via phone or web or email. In total, Animal Jam has 1 phone number. It's not always clear what is the best way to talk to Animal Jam representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Contacting Animal Jam - by phone or otherwise
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Animal Jam Contact Info
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